Sustainable tourism is a form of tourism that follows the principles of sustainability. Sustainable tourism is an industry committed to making a low impact on the environment and local culture, while helping to generate income and employment for the local population.

“Tourism is currently one of the fastest growing business sectors in the world, so much so that in many countries it has become one of the main drivers of development. However, just as it can be widely beneficial, it could also cause great damage if not managed properly, since it can affect the richness of the natural and cultural heritage of any country, understanding heritage as "the set of movable, immovable property , and cultural manifestations that synthesize and manifest the history and identity of a nation ”, for this reason Aeroviajes Pacífico has implemented the Sectorial Technical Standard NTS - TS 003 - Sustainability Requirements to join the sustainable change without neglecting legal commitments and regulations of the country.

(Taken from the booklet of good practices in nature tourism in travel agencies of the Productive Transformation Program (PTP) of the Ministry of Commerce, Industry and Tourism).



Remember that we have the following natural and cultural heritages declared by UNESCO, which we must respect and help preserve:
Marimba music and traditional songs from the South Pacific of Colombia-Nariño, Cauca and Valle del Cauca.
Cultural space of Palenque de San Basilio-Bolívar.
The Barranquilla-Atlántico carnival.
The Holy Week processions in Popayán-Cauca.

Black and White Carnival-Nariño.

Normative System of the Wayuus applied by the pütchipü`ü (“babbler”) - Guajira.
Traditional knowledge of the jaguar shamans of Yuruparí-Vaupés.
Feast of San Francisco de Asís-Quibdó.

Historic center of Santa Cruz de Mompox-Bolívar

Cultural landscape of the coffee of Colombia-Risaralda, Caldas, Quindío and Valle del Cauca.

Archaeological Park of San Agustín-Huila.

Tierraadentro National Park.

Katios-Choco National Park, Antioquia (Endangered).

Port, fortresses and monumental complex of Cartagena-Bolívar.

Qhapaq Ñam Anden Road System-Colombia, Argentina, Bolivar, Chile, Peru.

For more information about the towns
heritage of Colombia 

For more information about the different patrimonies you can consult it


Code of ethics

In compliance with Law 679 of 2001 and Resolution 3840 of 2009, AEROVIAJES PACÍFICO DE BOGOTÁ SA, adheres to the code of conduct in order to protect minors from sexual exploitation. In order to comply with the above we have defined the following guidelines:
  • All our activities and operations reject any kind of sexual exploitation of children.
  • We reject child labor exploitation.
  • We reject discrimination based on race or gender.
  • Collaborators of the agency, we will not promote establishments where minors are directly or indirectly exposed to the sex trade.
  • We will promptly communicate to the local police and / or competent authorities, the cases of sex trade with minors that are perceived or detected and to the providers that develop practices related to this aspect.
  • We will market our products without misleading advertising and without involving improper practices with children or adolescents.
  • We will raise awareness and disclose to the public that the sexual exploitation of minors is a crime.
  • We condemn all forms of sexual exploitation with children and support all legal actions to prevent and punish these crimes.
  • It expects from its collaborators respect for the individuality of the people with whom it interacts, in terms of their personality, lifestyle, thought processes, personal and work experience, ethnic origin, political orientation, race, color, religion, gender, identity. gender, sexual orientation, marital status, physical condition, among other differences.
  • We ask clients, suppliers, partners and other agencies to reject participation in the sexual exploitation of minors and to report all cases of sexual exploitation of children of which they are aware.


En Aeroviajes Pacifico de Bogotá SAS con RNT 552 y 5943, nos caracterizamos por prestar un excelente servicio personalizado de acuerdo con los requerimientos específicos de cada cliente, en este sentido, nos comprometemos con el cumplimiento de la legislación y el desarrollo sostenible promoviendo prácticas de cuidado de los recursos naturales, económicos y socioculturales, por medio de la implementación, seguimiento y control de programas encaminados a:

Sustainability Goals

  1. Velar por el cumplimiento de la normatividad y legislación vigente estipulada por la organización y la que aplique para la agencia de viajes.
  2. Identificar y disminuir los efectos negativos ambientales, socioculturales y socioeconómicos que la agencia de viajes genere en su actividad.
  3. Implementar programas y campañas que optimicen el uso de los recursos disponibles en la organización.
  4. Participar activamente en campañas de protección sobre los recursos ambientales, socioculturales y económicos.
  5. Establecer y promover una cultura de sostenibilidad en los colaboradores, contratistas y proveedores.
  6. Apoyar y difundir campañas sobre la prevención de la explotación sexual con menores de edad, niños, niñas y adolescentes.
  7. Sensibilizar al personal de la organización en el manejo adecuado de los residuos sólidos, el uso eficiente del agua y energía.
  8. Garantizar la mejora continua en el desarrollo y ejecución de programas de sostenibilidad en la organización.
  9. Fomentar una cultura inclusiva que genere un entorno de trabajado basado en la colaboración y el respeto, que rechace de manera expresa cualquier discriminación directa e indirecta a todos los niveles (género, edad, nacionalidad, raza, religión o cualquier otra condición personal, física o social).
  10. Establecer un ambiente de respeto y tolerancia hacia los colaboradores del colectivo LGTBI+, impulsando para ello la conciencia necesaria para identificar sus necesidades e incorporar las mejores prácticas asociadas a la diversidad.
  11. Apoyar las campañas del gobierno nacional para fomentar el desarrollo socioeconómico de poblaciones vulnerables, indígenas y raizales en Colombia.
  12. Fomentar la inclusión laboral de personas con discapacidad, proporcionando todos los ajustes necesarios para desarrollar un entorno laboral en igualdad de condiciones.

We develop programs for:

  • Support for local communities.

  • Communications.

  • Hiring of national and international suppliers.

  • ESCNNA, illicit trafficking in flora and fauna, and cultural property.

  • Promotion of cultural and natural heritage.


In Aeroviajes Pacifico de Bogotá SAS with RNT 552 and 5943, we are characterized by providing an excellent personalized service according to the specific requirements of each client, in this sense, we are committed to compliance with legislation and sustainable development by promoting practices of care for natural, economic and socio-cultural resources, through the implementation, monitoring and control of programs aimed at:


  1. Ensure compliance with current regulations and legislation stipulated by the organization and those applicable to the travel agency.
  2. Identify and reduce the negative environmental, socio-cultural and socio-economic effects that the travel agency generates in its activity.
  3.  Implement programs and campaigns that optimize the use of available resources in the organization. 
  4. Actively participate in environmental, socio-cultural and economic resource protection campaigns. 
  5. Support and disseminate campaigns on the prevention of sexual exploitation of minors, children and adolescents.
  6. Support and disseminate campaigns on the prevention of sexual exploitation of minors, children and adolescents.
  7. Raise awareness of the organization’s personnel on the proper management of solid waste, efficient use of water and energy.
  8. Ensure continuous improvement in the development and implementation of sustainability programs in the organization.
  9. Promote an inclusive culture that generates a working environment based on collaboration and respect, expressly rejecting any direct and indirect discrimination at all levels (gender, age, nationality, race, religion or any other personal, physical or social condition).
  10. Establish an environment of respect and tolerance towards LGTBI+ collaborators, promoting the necessary awareness to identify their needs and incorporate the best practices associated with diversity.
  11. Support the national government’s campaigns to promote the socioeconomic development of vulnerable, indigenous and indigenous populations in Colombia.
  12. Promote the inclusion of people with disabilities in the workplace, providing all the necessary adjustments to develop a work environment under equal conditions.

Flora and fauna

The Killing of wild animals is having a devastating impact and some species face the real possibility of extinction. Elephants, rhinos and tigers are three of the largest threatened species, foolishly slaughtering for their tusks, horns and fur, deaths that often fuel organized crime as well. *

What can you do?

Think twice before buying or consuming something made from an exotic tree, plant or animal, because you may be contributing to its extinction or exploitation. Before you travel, find out about exotic local dishes that may contain illegal products. Don't forget that many countries, perhaps yours as well, impose penalties on those who traffic in protected wild animals, exotic plants, or endangered wood products.

* Transnational organized crime. Crime against the environment: illicit trafficking in wildlife and wood, United Nations Office on Drugs and Crime (UNODC).

human trafficking

Overall, 55-60% of detected victims of human trafficking are women, while 27% are minors, of which two thirds are girls. *

What can you do?

If you think someone is being forced to work against their will or abused or if you just see something you think is wrong in a bar, hotel or restaurant, please report it. Your actions can be essential to avoid sexual exploitation and forced labor. Children are especially vulnerable: Don't let child abuse take you.

* World Report on Trafficking in Persons, United Nations Office on Drugs and Crime (UNODC).

cultural artifacts

The business volume of cultural property of legal and illegal origin was approximately US $ 40 billion in 1993. This figure has increased to about US $ 60 billion, an increase of 50% by ten years*. Illicit trafficking alone is valued at $ 7 billion a year, often involving organized crime groups and criminal networks. **

What can you do?

Make sure that the souvenirs you take home have a documented and legal history, that they are not stolen, and that they have an export permit. Ask about the origin of what you are buying and always think about the rich history and heritage of your own country and how you would feel if it was taken from you.

* The 1970 UNESCO Convention. Its New Challenges, edited by Jorge A. Sánchez Cordero, National Autonomous University of Mexico, 2013.

** Francesco Bandarin, Deputy Director General for Culture, UNESCO.

Eyes everywhere

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Do not scratch them, do not destroy them, do not take them home, do not speak ill of them, better enjoy them healthily and help spread their importance. Remember that it is everyone's responsibility to take care of them, since it depends on that they continue to be considered patrimonies of humanity.

New Code for the separation of waste

The "New color code" is born to which we must adapt for the separation of waste that begins to apply on January 1, 2021. With the unification of the color code at the national level, the people who provide collection, use and Waste treatment can fulfill its role more efficiently and ensure proper disposal of waste to protect the environment, extend the useful life of landfills, generate employment from material reuse, among others. It is expected that, with the implementation of the color code, the collaboration of citizens and the collective awareness of new consumption habits and taking advantage of solid waste, the amount of material recovered and reincorporated into production cycles will increase. Additionally, if a citizen moves from one city to another, the colors to classify the waste will be the same.


Usable organic waste such as fruit and vegetable peels and raw food remains.


Toilet paper, napkins, prepared food, COVID-19 waste (mask, gloves, etc.)


Plastic, glass, metals, paper and cardboard.


  • Store a cotton jacket in your carry-on luggage to protect yourself from the cold during the flight.
  • The chewing gums avoid the possible earache on take off and landing.

Informamos que no apoyamos el comercio ilegal de especies de flora y fauna, respetamos y promovemos la conservación de nuestra biodiversidad, de acuerdo con Ley 299 de Julio 1996 y la Ley 2153 de 2021 para prevenir, castigar y rechazar todo acto que maltrate y atente contra la vida de las especies animales del país y la ley 1333 de 2009 para evitar la continuación o realización de acciones en contra del medio ambiente. 2. No apoyamos el comercio ilegal de bienes culturales, respetamos y promovemos la conservación de nuestra cultura, de acuerdo con la ley 63 de 1986 para la prevención del tráfico ilegal los bienes culturales del país y la ley 1185 de 2008 que busca la salvaguardia, protección, sostenibilidad, divulgación y estímulo para los bienes del patrimonio cultural de la Nación. 3. Aeroviajes Pacifico se compromete a impulsar la ley 679 aprobada el 3 de agosto de 2001, cuyo objetivo es el establecimiento de normas para prevenir y contrarrestar la explotación, la pornografía y el turismo sexual con menores, en desarrollo del artículo 44 de la Constitución Política de Colombia. En este sentido, es nuestro deber informar a todos nuestros usuarios y clientes el Artículo 17 de la ley 679/2001: La explotación y abuso sexual de menores de edad son sancionados penal y administrativamente en Colombia. Adicionalmente, contamos con un código de ética para evitar la explotación sexual y comercial de niños de acuerdo con la Resolución 3840 del 24 de diciembre de 2009 y según el Artículo 1 de la Ley 1336 del 21 de julio de 2009.




• Authorization of minors to travel
Necessary when a minor travels abroad without his father.
• Travel dossier
Do not forget to travel with the Planning Day and the pdf of the guide.
• Driving license
Generally, the Spanish driving license is accepted.
• Electronic tickets
We recommend bringing several copies of the main pages.
• Travel insurance
Carry a copy of the policy in your wallet.
• Ticket reservations
Be sure to pack your booking confirmation and invoice.
• Hotel / Address vouchers
They can ask you at immigration control for your hotel details.
• Cash / credit cards
Put some euros in your wallet for the return.
• ESTA travel authorization
It is requested on its website 72 hours before boarding.
• ESTA travel authorization
It is requested on its website 72 hours before boarding.
• ESTA travel authorization
It is requested on its website 72 hours before boarding.
• ESTA travel authorization
It is requested on its website 72 hours before boarding.