About us?
AEROVIAJES PACIFICO is a travel agency with more than 40 years of experience at a corporate and individual level, we currently have clients from MSMEs to multinationals who prove that we are the best ally because we analyze, study and offer the best option for their trips.
mission
Generate strategies supported by technology to identify and develop markets that show growing trends, always focused on the client.
vision
To be allies of our clients in their travel experiences based on technology and innovation.
Organizational values
  • Creative thinking:

    It is the generation of new ideas or concepts, the implementation of which make a difference compared to the environment.
  • Flexibility / Adaptability:

    Ability to change according to the circumstances of the environment or needs.
  • Safe and sustainable work:

    Carry out daily tasks protecting people, equipment, facilities and the environment.
  • Compliance with commitments:

    Do everything that has been entrusted to us in a timely and effective manner.
OUR CERTIFICATES

Nuestra agencia se encuentra certificada en calidad ISO 9001 en las normas sectoriales AV01 (Reserva y ventas) – AV02 (atención al cliente) – AV03 (infraestructura) desde el año 2.006. NTS TS 003 (Sostenibilidad en agencias de viajes).

En abril del 2016 se obtuvo la certificación Programa Ambiental Empresarial en su Nivel III que otorga la Secretaría de Ambiente año tras año en su Programa de Gestión Empresarial Ambiental, como aval del cumplimiento en el desarrollo de programas ambientales y de un sistema de gestión ambiental hacia la producción sostenible de la ciudad.

En el año 2020 a raiz de la pandemia hemos desarrollado el certificado de protocolo de seguridad Check in como compromiso de las buenas practicas para nuestros clientes.

TOURIST QUALITY
NTS-TS 003 SUSTAINABILITY IN TRAVEL AGENCIES V 2007
SGS COLOMBIA SA CERTIFICATE No. 10634

CHECK IN CERTIFICADO COVID 19 BIOSEGURO

OUR STAFF
The agency has a team of carefully selected professionals, account managers, responsible for maintaining business relationships with them; where its main objective is to guide clients in their travel policy, advise on the reduction of their travel expenses, optimizing as much as possible the value for money and agility in the service.

Our Staff of Business Advisors are Certified in Labor Competencies by SENA, this guarantees our clients that they have qualified human resources to assist and advise them in their need. In October 2016, all of our staff were certified in safe and healthy practices in work environments, as a commitment to their self-care and personal protection.

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Aeroviajes Pacífico since 1978

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DOCUMENTS

• Authorization of minors to travel
Necessary when a minor travels abroad without his father.
• Travel dossier
Do not forget to travel with the Planning Day and the pdf of the guide.
• Driving license
Generally, the Spanish driving license is accepted.
• Electronic tickets
We recommend bringing several copies of the main pages.
• Travel insurance
Carry a copy of the policy in your wallet.
• Ticket reservations
Be sure to pack your booking confirmation and invoice.
• Hotel / Address vouchers
They can ask you at immigration control for your hotel details.
• Cash / credit cards
Put some euros in your wallet for the return.
• ESTA travel authorization
It is requested on its website 72 hours before boarding.
• ESTA travel authorization
It is requested on its website 72 hours before boarding.
• ESTA travel authorization
It is requested on its website 72 hours before boarding.
• ESTA travel authorization
It is requested on its website 72 hours before boarding.
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